Emergencies happen, and we understand that not everything always goes according to plan. If you need to cancel your party, please let us know prior to the day of the event. If we are made aware of a cancellation at least one week in advance, you will receive a full refund of all you have paid. If we are made aware of a cancellation at least 24 hours in advance, you will receive a 50% refund of what you have paid. If we are made aware of a cancellation less than 24 hours in advance, you will not receive a refund at all. If we are made aware of a cancellation within one hour or less of the event, we reserve the right to no longer serve you as a client.